Frequently Asked Questions
Is Family Benefits Club a government agency?⌄
No. Family Benefits Club is an independent informational resource. We are not affiliated with, endorsed by, or sponsored by any government agency. We explain how public programs work and link to the official agency for applications.
Do you charge for information or help applying?⌄
No. Every guide, checklist, and tool on this Site is free to use. We never charge a fee to tell you about a public assistance program.
Can you guarantee I will be approved for a program?⌄
No one can guarantee approval for a benefits program — eligibility is determined by the agency that runs it, based on your household's specific situation. Our guides are meant to help you understand the requirements and prepare a strong application.
Do I have to sign up for text or email updates to use the Site?⌄
No. Opting in to updates on our Get Updates page is completely optional and is never required to read a guide, use a tool, or download a checklist.
How do I stop receiving text messages?⌄
Reply STOP to any message at any time. See our SMS Terms & Conditions for full details.
Will my phone number be sold or shared?⌄
No. Your phone number is used only to send the updates you opted in to receive and is not shared with third parties or affiliates for marketing purposes.
Where do your guides get their information?⌄
We research official program rules from the government agencies and nonprofits that administer each program, and we update guides as rules change. Every guide links to the official source.
I have a question that isn't answered here — what do I do?⌄
Reach out through our Contact page and we'll do our best to point you in the right direction.